AT&T Internet

AT&T Internet

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Internet keeps going in & out everyday

We have had ATT since June 1st. Yeah, like 2 weeks ago. When the guy came to install everything, our lines were very old in the house so he replaced every line, even the telephone box. We do not have fiber optic, but we are apparently plugged into a "fiber optic hub" down the road? The techs are alw

Questions

 • AT&T Internet Equipment

1.3K

8

0

Death of a resident at the apartment building I manage

Recently a resident has passed at the apartment community I manage. We have since moved a new resident in to the unit. The new resident was trying to transfer her internet services to her new apartment but was told that the deceased residents account is still active. The deceased resident did not ha

Questions

 • AT&T Internet Account

65

1

0

Goodbye DIRECTV and ATT Internet

Just dropped off their equipment at UPS. I can't believe that I let them sting me along for so long. For almost 2 years they have been promising gig internet. All we get here is 100 Mbs DSL. Went back to Comcast for cheaper internet and Philo for TV. I have an Amazon Fire Tv box for locals and sett

Questions

 • AT&T Internet Security

24

0

0

Alarm light on service box

Hello, we just moved into a new apt and are setting up are wifi. The service box has the power light:green, no PON, red alarm light and a yellow data light. Any tips on how to fix this. Should there be an Ethernet cable plugged in? There is no spot in the service box for it

Questions

 • AT&T Internet Equipment

15

1

0

gateway replacement

Before I put the new router (gateway) in I want to know how much trouble I will have with my internet. Can I just change the router id and pw to my current settings be done with it

Questions

 • AT&T Internet Installation

29

1

0

Fixed Wireless Internet - slow speed

I have been on Fixed Wireless Internet and my speeds have dropped from around 20 Mbps to .46 Mbps. I have had tech's out here and they say it is a national issue.  This is totally unacceptable trying to work from home under these condiations.  I would not recommend AT&T to anyone base

Questions

 • AT&T Internet Plans

1.5K

25

Couldn't update profile let's try again

I've tried to update my profile multiple of times. Different days. Even months after and still can not get my profiles update to go through in my smart manager app. Why?? I've Un-installed and re-installed multiple of times. Please help.

Questions

 • AT&T Internet Account

28

5

0

ATT aspires to provide the worst Customer Service

ATT serviced went down -7/30 ATT rep troubleshooted; area outage - 7/30 ATT rep confirm modem issue - 7/30 ATT rep orders modem - 7/30 ATT send text on successful order - 7/31 Customer(me)calls re order order  - 8/2 ATT new states no order placed - 8/2 ATT rep state will

Questions

 • AT&T Internet Account

19

1

what is this "consent" bull?

I have business internet with att. I had a problem (which is extensive and bull but I won't get to that here... For now) and at the beginning of the call the rep said "according to federal law I have to get your consent, so do you give your consent to allow me to make changes to your account regardi

Questions

 • AT&T Internet Plans

77

4

0

Anyone know how to view event logs on the att gateway.

I have the bgw320 and am having an issue with my internet dropping and at the moment couldn’t find anything on a quick google search. The att reps can’t find an issue and just want me to swap the Ont for a 3rd time and I’d rather not go through the hassle. When I ask if anything shows in the event

Questions

 • AT&T Internet Features

49

2

0

ACP and Fixed Wireless Internet

I am approved for ACP, but when I use the current customer link to apply my benefit, it says it cannot find any eligible plans. Can I use ACP with fixed wireless internet or not?

Questions

 • AT&T Internet Account

76

6

0

Closed

Wi Fi knocked out by HDMI cable

Any time I connect a laptop via HDMI cable to my TV LG monitor it works fine, except it kills the wi fi on the AT&T box if you try to go online using your laptop.So if I want Netflicks on the big screen I can't get it to workThe AT&T box is NOT connected directly to anything, just the power cord and

Questions

 • AT&T Internet Features

46

3

0

I have AT&T Uverse and my bill just went up $40. Email says my internet changed on 8/1/2022.

I have AT&T U-verse and my bill just went up $40. Email says my internet changed on 8/1/2022. I made no changes. AT&T also took away a discount that was not due to expire until 5/30/2023. Did AT&T increase everyone's internet charge on 8/1/2022?

Questions

 • AT&T Internet Account

72

12

0

Sub accounts

Anyone else having issues creating sub accounts?

Questions

 • AT&T Internet Security

47

3

0

setup for att.net email relay using postfix on linux

I had a setup for email relay using postfix for my system logs.  It was working.  A couple weeks ago it just stopped working for no apparent reason.  I assume that either fedora 35 linux changed their software or att.net changed the security policy regarding email relay.  I am just trying to relay m

Questions

 • AT&T Internet Security

235

14

0

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