Hi. Can I prepay the internet bill even though my internet hasn't been set up yet? They're coming to help me this weekend but it is free of charge so I know once it's running I will have to pay my $60 Internet bill. But can I pay a few days before that's due?

I an't get ATT Uverse to accept Tennis Channel Plus TC+ on my 2022 Samsung smart tv.  I couldn't get on the last TV either, also a Samsung smart TV.  I've tried the cache approach.  It is the absolute worst streaming sight on the globe.  There is no help.  It's hard enough

Hello, I called AT&T Tuesday morning about an internet service set-up. I was told by the agent I would receive the service by next day. I did not, I also did not receive it the day after that. Now I am on the third day without the internet service paying for a service I do not have. This is

I am located in rural west central Indiana. My house is blocked from satellite access on all side by trees. I was using my cell phone for tethered internet service until early this year when ATT I think change to 5g? Now our cell phones and hot spot device for our land line keeps dropping cell servi

My AT&T supplied McAfee software indicates it will expire in 19 days When I click renew, a login for a McAfee account appears. I do not have a McAfee account. Does AT&T no longer supply McAfee antivirus software?? How do I renew???

When I Check the device manager thing it shows all my devices are disabled. That none are connecting. It show connected on my phone but signal very weak

Is there an AT&T web page which reports or tests that its internet service, say U-verse, is blocking a web site?

My ACP has been charged to my regular DSL bill, hopefully by mistake. The total bill for DSL is $94.  It is usually $64 monthly for DSL.  The $30 ACP was added and I'm frustrated and can not get help.  I keep getting forwarded back and forth to different departments.  Clearly, t

ETA for Internet outage in Cary NC

I bought a new computer and the Ethernet isn't working I'm wondering if it could be the my router so when I plug in the Ethernet cable in the port instead of rapidly flashing orange it flashes green for a second then goes dark for 1-5 seconds then flashes green again instead of the constant orange f

I would like to know why AT&T is not addressing the severe internet issues in the 32696 Zip Code. I have spent over 13 hours of my time on hold or trying to talk to anyone to have them resolve this issue.  I have had a technician out twice and have all NEW equipment.  It is not the eq

Anyone have a way to remove the automatic "splash page" which requires you to download the smart home app to every device? I'm trying to connect my home wifi to my Tesla and it won't allow it- The error says: "the network tried to present a login page which may require authentication, payment, or a

After 3 years of no issues with my ATT router, the last week or so I'm having trouble with some devices, usually phones or laptops, not connecting to the internet; I get a "connected but no Internet" message. Despite that, my smart devices like Amazon Echo, Firestick, etc., continue to work fine. &

I have called numerous times to try to get Fixed Wireless Internet at my house. Every time I call they say the tower is full and they are working on upgrading it. So I have to wait until somebody moves or cancels service to be able to get internet at my house. My question is, how long does it take t

Our website is being blocked by AT&T exclusively - I was on the phone for more than three hours, with over 10 with AT&T tech-support agents/supervisors. None of the tech agents I spoke to know how to remove our business website block from ATT Phishing Warning blacklist of their systems. The