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Pre-pay internet bill

Hi. Can I prepay the internet bill even though my internet hasn't been set up yet? They're coming to help me this weekend but it is free of charge so I know once it's running I will have to pay my $60 Internet bill. But can I pay a few days before that's due?

Questions

 • AT&T Internet Account

13

1

0

TC PLus is not accepted by ATT Uverse

I an't get ATT Uverse to accept Tennis Channel Plus TC+ on my 2022 Samsung smart tv.  I couldn't get on the last TV either, also a Samsung smart TV.  I've tried the cache approach.  It is the absolute worst streaming sight on the globe.  There is no help.  It's hard enough

Questions

 • AT&T Internet Plans

12

1

0

Misleading Information from Customer Support

Hello, I called AT&T Tuesday morning about an internet service set-up. I was told by the agent I would receive the service by next day. I did not, I also did not receive it the day after that. Now I am on the third day without the internet service paying for a service I do not have. This is

Questions

 • AT&T Internet Equipment

22

1

0

Don't know what to try for internet service?

I am located in rural west central Indiana. My house is blocked from satellite access on all side by trees. I was using my cell phone for tethered internet service until early this year when ATT I think change to 5g? Now our cell phones and hot spot device for our land line keeps dropping cell servi

Questions

 • AT&T Internet Equipment

14

1

0

Accepted Solution

Official Solution

McAfee software

My AT&T supplied McAfee software indicates it will expire in 19 days When I click renew, a login for a McAfee account appears. I do not have a McAfee account. Does AT&T no longer supply McAfee antivirus software?? How do I renew???

Questions

 • AT&T Internet Security

69

3

0

My Wi-Fi won't let any devices connect

When I Check the device manager thing it shows all my devices are disabled. That none are connecting. It show connected on my phone but signal very weak

Questions

 • AT&T Internet Equipment

3K

3

0

How to check if AT&T is blocking a web site

Is there an AT&T web page which reports or tests that its internet service, say U-verse, is blocking a web site?

Questions

 • AT&T Internet Plans

16

1

0

Charged for ACP

My ACP has been charged to my regular DSL bill, hopefully by mistake. The total bill for DSL is $94.  It is usually $64 monthly for DSL.  The $30 ACP was added and I'm frustrated and can not get help.  I keep getting forwarded back and forth to different departments.  Clearly, t

Questions

 • AT&T Internet Account

14

1

0

Outage

ETA for Internet outage in Cary NC

Questions

 • AT&T Internet Account

15

1

0

Accepted Solution

Ethernet port flashing green instead of rapidly flashing Orange

I bought a new computer and the Ethernet isn't working I'm wondering if it could be the my router so when I plug in the Ethernet cable in the port instead of rapidly flashing orange it flashes green for a second then goes dark for 1-5 seconds then flashes green again instead of the constant orange f

Questions

 • AT&T Internet Equipment

32

4

0

Fixed Wireless Internet - Major issues for going on 9 weeks

I would like to know why AT&T is not addressing the severe internet issues in the 32696 Zip Code. I have spent over 13 hours of my time on hold or trying to talk to anyone to have them resolve this issue.  I have had a technician out twice and have all NEW equipment.  It is not the eq

Questions

 • AT&T Internet Account

20

1

0

Tesla Model 3 and ATT Smart Home Manager

Anyone have a way to remove the automatic "splash page" which requires you to download the smart home app to every device? I'm trying to connect my home wifi to my Tesla and it won't allow it- The error says: "the network tried to present a login page which may require authentication, payment, or a

Questions

 • AT&T Internet Features

35

5

0

Accepted Solution

DHCP - "reset list" to solve connection issues?

After 3 years of no issues with my ATT router, the last week or so I'm having trouble with some devices, usually phones or laptops, not connecting to the internet; I get a "connected but no Internet" message. Despite that, my smart devices like Amazon Echo, Firestick, etc., continue to work fine. &

Questions

 • AT&T Internet Equipment

41

5

0

Accepted Solution

upgrading fixed wireless towers

I have called numerous times to try to get Fixed Wireless Internet at my house. Every time I call they say the tower is full and they are working on upgrading it. So I have to wait until somebody moves or cancels service to be able to get internet at my house. My question is, how long does it take t

Questions

 • AT&T Internet Installation

25

2

0

Our website is being blocked by AT&T exclusively

Our website is being blocked by AT&T exclusively - I was on the phone for more than three hours, with over 10 with AT&T tech-support agents/supervisors. None of the tech agents I spoke to know how to remove our business website block from ATT Phishing Warning blacklist of their systems. The

Questions

 • AT&T Internet Security

468

23

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