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AT&T Internet

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Can AT&T support fix the AT&T anti virus plus link?

You can improve your site by correcting the link to install AT&T Anti virus plus powered by McAfee; both solution articles, explore AT&T antivirus plus 'Get it' button and install antivirus plus 'AT&T antivirus plus' link do not work. Instead of AT&T correcting their site, AT&T s

Questions

 • AT&T Internet Security

98

3

0

How do I delete/deactivate an sbcglobal.net email account?

I have an old (15 years +) sbcglobal email account that only gets spam these days and I've long since been using a different email service as my primary. I want to delete the sbcglobal account because it was part of a data breach not too long ago and even after changing the password, I don't trust i

Questions

 • AT&T Internet Security

191

10

0

terrible internet connection

Ive been calling att since I got the fixed wireless service since that is the only option where i live and since they no longer offer DSL. The only thing they seem to do is compensate with money, I dont care about the money i just need a decent internet service so i can finish school work and game.

Questions

 • AT&T Internet Equipment

11

0

0

Accepted Solution

Official Solution

Accessing a blocked website

I'm trying to access a website I know is safe. ATT blocked it and told me to add the address to my Exceptions Page....I've been looking for over an hour and cannot find the Exceptions Page...when I ask on chat or search, it gives me contract language or help with email.....this is a website....HELP

Questions

 • AT&T Internet Security

180

3

Remove IP from Black List

Our site cannot send system emails to users with sbcglobal.net addresses due to our IP being blocked. Please unblock my IP address. IP: 104.192.5.112 Domain: ibnet.org Thank you for your help.

Questions

 • AT&T Internet Security

232

8

0

Broadband 2 light on router blinking red. PC will not connect to scanner.

I am attempting to scan a page with a Brother MFC L5900DW via an Arris NVG599 Gateway Router. The Broadband 2 light on router blinks red, and the Dell Latitude E6540 PC will not connect to the Brother scanner. I spent hours Googling potential remedies for this problem, tried them all, nothing works.

Questions

 • AT&T Internet Equipment

26

2

0

can't receive a certain email in inbox

one of my emails ( sunset neighbors) suddenly stopped coming through to my inbox. I have tried at least 4 times to sign up for the email again but it will not come through. It is not blocked in inbox.

Questions

 • AT&T Internet Security

11

1

0

att recycle shipping lable

I am trying to print a recycle shipping label for old u-verse equipment as requested by at&t having trouble finding it I am following the instructions they sent 

Questions

 • AT&T Internet Equipment

814

3

Accepted Solution

Official Solution

HBO Max

I've been unable to login to HBO Max after consolidating my logins. I cancelled my DirecTV service which had HBO Max, but I still have Internet 1000 which includes HBO Max as well.  When I login it says my subscription has expired.  I've followed all of the troubleshooting options I've se

Questions

 • AT&T Internet Plans

33

2

0

home internet / WiFi keeps dropping connection

For the last 6 hours, My home internet / WiFi keeps dropping connection to all devices connected to WiFi and Ethernet while still being powered on. Sometimes lasting 5 minutes and other times lasting as long as 20 minutes, and has been repeating this cycle all day, I checked on AT&T website for

Questions

 • AT&T Internet Equipment

51

5

0

Router not working

My router is getting power but no lights on the front.

Questions

 • AT&T Internet Equipment

41

4

0

Website Blocked AGAIN

Please help! This site works on other mobile/internet networks but not att.  flashtaco.com .  Free the tacos!!!!

Questions

 • AT&T Internet Features

34

4

0

Accepted Solution

Official Solution

Closed

AT&T property claims for damages

PROPERTY DAMAGE CLAIMS  Helpful information to file claims with AT&T Accidents happen, and we apologize for any inconvenience you may be experiencing. Whether you need to file a new claim with AT&T or track an existing claim, we’ve got you covered.   Claim Information AT&am

Questions

 • AT&T Internet Installation

224.6K

75

0

Reward card theft

Pretty amazing that after 3 phone calls to check on it Reward card that I was told it was delivered, activated and used. I never received the card. The final answer I got was report the theft to the police (for $100 gift card), call the store it was used at and see about a refund. Other than that -

Questions

 • AT&T Internet Plans

64

3

0

Closed

AT&T Destroyed my Lawn

AT&T installed for my neighbor a couple of weeks ago. The box was raised in my front yard destroying my lawn. When I called their 800 number, a case was generated and a week later nothing happened. I called several more times and when I finally got a hold of someone, they sent someone to fix it, but

Questions

 • AT&T Internet Account

455

3

0

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